Repair: Should your Lacanche ever require service when you are beyond our standard Warranty period, Art Culinaire has established working relationships with over 300 appliance service providers nationwide. Each local servicer has been individually selected to provide timely and expert service for your Lacanche range.
Installation: For help with installation services, we have included installation companies in this list. These Install companies are provided as a referral only, please do your due diligence before engaging their services.
Technical Support: If your range is still under our standard warranty, please call us first to initiate a Warranty service.
888.222.2930
Service / Parts:
Mon-Fri 8-4:30
support@frenchranges.com
Then click on the map flag to see the information of the service provider(s) nearest you.
Are you a service provider interested in being part of our Lacanche-USA Service Network? Apply Here
Our service warranty supports the user and warranties their new Lacanche free of manufacturing defects in materials and workmanship for a period of 3 years from the product delivery date. If the range changes owners within that 3 year period, this warranty will transfer to the new owner. Liability shall be limited to replacement of defective parts and corresponding labor required within the warranty period. We provide warranty service and parts for ranges purchased from Art Culinaire/ Lacanche-USA Only. Repairs due to negligence or abuse must be assumed by the owner….yes, we had to say that.
For more detailed information on our warranty terms, please see our warranty terms sheet.
Art Culinaire adds Gold Standard Support to your Lacanche experience by following a simple recipe: form + function + support + use = love. You will absolutely love your Lacanche when you: 1. (form) love the way it looks – yes, it’s ok to admit, 2. (function) have your range properly functioning, 3. (support) have an established and caring tech support team in place, and 4. (use) create happy memories by cooking and entertaining often with your Lacanche.